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Technology The technology being used to operate the network is also critically important. Today, there is plenty of commercial quality router, switch, and modem technology available from companies whose business is to make that equipment. Any provider still relying on their own internally developed equipment is doing you a disservice. You deserve the benefits of leading edge, production technology, not aging hardware that has been contorted into a use never intended by its designers. Sometimes a provider can have a bad case of "Not Invented Here" syndrome. This is a sure sign of long term problems. Remember, you are buying a service. The provider of this service should be using the best available technology to deliver this service. They should not use the service as an excuse to use surplus equipment and technology. The recent popularity of Internet connectivity has some strange bedfellows offering connectivity services. Again, ask yourself who you think has the better incentive to make a network connection work and keep working: the researcher who gets paid regardless of whether it actually works or the commercial supplier who only gets paid if it's working? |